PRIVACY POLICY
Effective Date: January 1, 2025
Business Name: Evergreen Air Quality Services
Website: https://evergreenairquality.com
INTRODUCTION
Evergreen Air Quality Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit contact forms, communicate with us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
Personal Information
Name
Email address
Phone number
Property address or service location
Information related to your service request or property conditions
Technical Data
IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website information
Communications Data
Messages submitted through website forms
Customer service communications
SMS communications you have opted in to receive
Phone communications related to service requests
HOW WE USE YOUR INFORMATION
Service Delivery
Responding to inquiries
Scheduling inspections and services
Providing estimates, reports, and project updates
Delivering requested service-related communications
Communications
Sending SMS messages you have explicitly consented to receive
Responding to support requests
Providing appointment reminders and service notifications
Business Operations
Improving website functionality and customer experience
Internal record keeping
Legal and regulatory compliance
We do not sell, rent, or trade your personal information to third parties.
SMS COMMUNICATIONS
How We Obtain Consent
We only send SMS messages to individuals who have provided explicit consent by checking the SMS opt-in checkbox on our website forms. Submitting a form alone does not constitute consent to receive SMS messages.
Consent to receive SMS messages is collected through voluntary website form submissions with unchecked opt-in checkboxes.
Types of Messages
Non-Marketing Messages
Appointment confirmations and reminders
Scheduling updates
Inspection notifications
Report and estimate delivery
Project status updates
Marketing Messages (if separately opted in)
Promotions
Seasonal offers
Air quality tips
Service announcements and updates
Message Frequency
Message frequency may vary depending on your interactions and service activity.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from us. After opting out, you will no longer receive SMS messages unless you provide new consent.
Help Instructions
Reply HELP for assistance or contact us directly using the information provided below.
Consent Is Not Required
Consent to receive SMS messages is not required as a condition of purchasing or receiving services from Evergreen Air Quality Services.
HOW WE PROTECT YOUR INFORMATION
We implement reasonable security measures to protect your information, including:
Secure HTTPS encrypted connections
Restricted system access
Limited employee access on a need-to-know basis
Ongoing monitoring and security practices
While we take reasonable precautions, no method of internet transmission or storage is completely secure.
SHARING OF INFORMATION
We may share information with:
Service technicians or subcontractors involved in fulfilling your request
Technology providers supporting our website, CRM, scheduling, or SMS systems
Legal or regulatory authorities when required by law
We do not share or sell personal information to advertisers, marketers, or unrelated third parties.
SMS opt-in data and consent records are not shared with third parties for marketing purposes.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and analytics tools to improve user experience and analyze website performance. You may disable cookies through your browser settings at any time.
YOUR RIGHTS
You may have the right to:
You may withdraw SMS consent at any time by replying STOP or contacting us directly.
Access the personal information we maintain about you
Request corrections to inaccurate information
Request deletion of your information
Opt out of SMS communications
Limit certain data processing activities where permitted by law
To exercise these rights, contact us using the information below.
THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
CHILDREN’S PRIVACY
CHILDREN’S PRIVACY
Our services and SMS communications are intended only for individuals age 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
CONTACT US
Evergreen Air Quality Services
Phone (ME & NH): 207-310-7733
Phone (FL): 407-625-4458
Email: info@evergreenairquality.com
Website: https://evergreenairquality.com
