PRIVACY POLICY
Effective Date: January 1, 2025
Business Name: Evergreen Air Quality
Website: https://evergreenairquality.com
INTRODUCTION
Evergreen Air Quality Services (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, contact forms, services, or SMS communications. By using our website or services, you agree to the terms of this policy.
INFORMATION WE COLLECT
We may collect the following information when you visit our site or contact us:
Personal Information
• Name
• Email address
• Phone number
• Address or service location
• Details related to service requests or property conditions
Technical Data
• IP address
• Browser type
• Pages visited
• Time spent on site
• Referring website
Communications Data
• Messages you send through our contact forms
• SMS or phone communications
• Notes recorded by our team related to your service request
HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:
Service Delivery
• Responding to inquiries
• Scheduling inspections
• Providing quotes and reports
• Delivering remediation or testing services
• Sending job status updates
Communication
• Sending SMS updates related to your inspection, remediation, or service request
• Responding to support requests
• Sending follow-up information or documentation
Business Operations
• Improving our website and customer experience
• Internal record-keeping
• Compliance and legal requirements
We do not sell, rent, or trade your personal information.
SMS COMMUNICATIONS AND CONSENT
If you submit your information through our contact form, request updates, or communicate with us by phone or email, you may receive SMS messages related to:
• Scheduling
• Inspection reminders
• Report delivery
• Service updates
• Project status notifications
Message frequency varies.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for support.
Consent to receive SMS messages is not a condition of purchase.
HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
• Encrypted data transmission (HTTPS)
• Secure access controls
• Limited employee access
• Regular system monitoring
Although we take strong measures, no data transmission over the internet can be guaranteed fully secure.
SHARING OF INFORMATION
We may share your information only with:
• Service technicians or subcontractors directly involved in your project
• Technology providers that support our website, CRM, and SMS communications
• Legal authorities when required by law
We do not share your data with marketers or unrelated third parties.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and analytics tools to improve user experience and understand site performance. You may disable cookies through your browser settings if preferred.
YOUR RIGHTS
Depending on your location, you may have the following rights:
• Access to the information we store
• Request correction of inaccurate data
• Request deletion of your information
• Opt out of SMS communications
• Limit certain types of data use
To exercise these rights, contact us using the information at the end of this policy.
THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18, and we do not knowingly collect data from minors.
CHANGES TO THIS POLICY
We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.
CONTACT US
Evergreen Air Quality Services
Phone (ME & NH): 207-310-7733
Phone (FL): 407-625-4458
Website: https://evergreenairquality.com
Email: info@evergreenairquality.com
